1. What's the warranty on my 35mm camera?
2. What is red eye and when should I use the red-eye reduction feature on my camera?
3. I lost my camera manual. How can I obtain another one?
4. Can I load film and change batteries in my camera at the beach?
5. How do I load film in my camera?
6. Can the film in my camera go through an airport X-ray?
7. How do I clean the lens of the camera?

1. Why do my pictures indoor look dark?
2. What is the film ISO speed in my camera?
3. How many exposures can I take with the One-time-use camera?
4. Can the One-Time-Use camera go through an airport X-ray?

35mm Traditional & Zoom Cameras

1. What's the warranty on my 35mm camera?

The worldwide warranty excluding the European Union is for a two year period from the date of purchase. We warrant our products to be free from defects in material and workmanship. Please keep your receipt should a problem arise during the warranty period. Please visit the camera support section of our web site Camera Support for more details.

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2. What is red eye and when should I use the red-eye reduction feature on my camera?

In dim light, a person's pupils will expand. If the flash is fired when the pupils are expanded, the light may strike the retinas then bounce back through the pupils and make the eyes in your picture appear red. For some 35mm cameras, the red-eye reduction feature is activated automatically once the built-in auto flash is activated. Please check your instruction manual to determine whether this feature is automatic or needs to be set manually.

Note: Since the red-eye reduction feature is automatically activated when the auto flash fires, there is a delay of about 1-2 seconds for the flash to fire in order for the red-eye reduction feature to function effectively. Press the Shutter Release button and hold the camera steady for 1-2 seconds until the shutter releases.

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3. I lost my camera manual. How can I obtain another one?

You can download camera manuals free of charge from our website at http://www.concord-camera.com/support/downloads/downloads_35mm.htm - top. Please make sure the Adobe Acrobat Reader 5.0 or higher has been installed on your computer. You can download the Adobe Acrobat Reader free of charge from http://www.adobe.com/support/downloads/main.html.

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4. Can I load film and change batteries in my camera at the beach?

Sand, moisture, and heat all pose grave hazards to both your camera and your film. If you must change your film or batteries at the beach, do it in a sheltered area such as a rest room or your car. At the very least, turn your back to the sun, wind, and spray.

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5. How do I load film in my camera?

Open the Film Compartment Door by pressing upward on the Film Door Latch and gently lift the Film Compartment Door.

Insert the film into the Film Compartment, and pull on the film leader to reach the Film Tip Mark.

Make sure the film perforations engage the film Sprocket Gear, and the film lies evenly between the guide rails.

Close the door.

Keep depressing then releasing the shutter button until "1" appears in the frame counter.

Some 35mm cameras have an Automatic Loading system. When you close the door, the film will automatically advance and the Frame Window will show "1". The cameras listed below have an Automatic Loading System:

Polaroid V35, Polaroid 290SL, Polaroid 298SL, Polaroid 390AF, Polaroid Seablue, Polaroid PZ 1800, Polaroid PZ2001, Polaroid PZ 2320 AF, Polaroid PZ 3000 AFD, Polaroid PZ 3300 AFD.

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6. Can the film in my camera go through an airport X-ray?

No, your camera and film should not be scanned through airport security machines. This would include the film in your camera, new unopened film, and undeveloped film. Please follow the tips below:

Do not put your camera or film in your checked baggage.

Put your camera and undeveloped film in a clear plastic bag and have it ready for hand inspection. This will expedite the security screening process.

When you arrive at the security checkpoint, ask the screener to hand inspect your camera and film.

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7. How do I clean the lens of the camera?

Please blow on the surface to remove dirt and dust. Do not wipe the camera lens with chemically treated eyeglass lens tissues as it may scratch the surface. If further cleaning is needed, dampen a soft, lint free cloth with a small amount of cleaner, available from retailers of related products.

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One Time Use Cameras

1. Why do my pictures indoor look dark?

A dark picture indicates that the negative was not exposed to enough light.

1. Please make sure you have set the flash to on.
2. Check your camera’s flash range and make sure that the subject is within the specified distance. If the subject is outside of the flash range, there may be insufficient lighting and your pictures may be dark.

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2. What is the film ISO speed in my camera?

Most One-Time-Use cameras are equipped with either ISO400 film or ISO 800 film. Check your package for details.

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3. How many exposures can I take with the One-time-use camera?

Most One-Time-Use cameras contain 24+3 frames. Check your camera package for more details.

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4. Can the One-Time-Use camera go through an airport X-ray?

No, your One-Time-Use camera should not be scanned through airport security machines. Please follow the tips below:

Do not put your One-Time-Use camera in your checked baggage.

Put your camera in a clear plastic bag and have it ready for hand inspection. This will expedite the security screening process.

When you arrive at the security checkpoint, ask the screener to hand inspect your camera.

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